Ann’s has in place rigorous selection and vetting procedures and processes to ensure that only trustworthy and honest individuals are allocated to your care. Checks carried out before a care worker commences are identity checks, two references and police vetting procedures through Access NI.
All staff then undergo a comprehensive induction training programme which includes classroom training followed by work based training under the direct guidance of a senior care worker or manager.
To ensure care workers maintain high standards the manager will continually supervise them carrying out their duties. The manager will also carry out spot checks and carry out monitoring visits to the client’s home at least 3 times per year to find out if the client and their family are happy with the services being provided.
Exceptional people make for an exceptional service. Our selection process ensures that every person we invite to join our team has a full employment history check, an enhanced Access NI disclosure, a vetting and barring check, two verified references as well as needing to pass other screening criteria.